The Center for Biological Diversity is a $20+ million national nonprofit organization that leads the fight to save all life on earth. With sophisticated direct mail, digital, major gift, grants, and advocacy campaigns, the Center requires smooth integration and data-sharing among all of its systems.

We analyzed the full stack of CRM, eCRM, and allied tools to help the Center understand where to make wise resource investments. Our diagnosis was the core CRM was sound, but a new digital platform that included communications, event management, and advocacy functionality could unlock the Center’s staff and volunteers. Resources assigned to system upgrades were diverted to training and attracting talented new staffers.

The lesson? Not every assessment should lead to system replacement. At Sage70, our holistic approach considers interventions in systems, people, policies and governance to bring our clients’ missions closer to completion.